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如何掌握商业价格谈判英语对话技巧?附实战案例解析

商业价格谈判的核心原则

(1) 建立信任与专业形象(E-A-T原则)

谈判前,确保展现专业背景(Expertise)、权威性(Authoritativeness)和可信度(Trustworthiness)。

如何掌握商业价格谈判英语对话技巧?附实战案例解析-图1

  • "Our company has been a certified supplier for Fortune 500 companies since 2015, with a 98% client retention rate."
  • "According to the latest IMF report (2024), global raw material costs have risen by 12%, which impacts our pricing structure."

(2) 数据驱动的谈判策略

引用权威数据增强说服力,以下是2024年部分商品价格波动趋势(数据来源:Trading Economics, World Bank):

商品类别 2023年均价 2024年Q2价格 波动幅度 趋势预测
铜(美元/吨) 8,200 9,450 +15.2% 持续上涨
原油(布伦特,美元/桶) 82 89 +8.5% 震荡上行
大豆(美元/蒲式耳) 20 80 -3.0% 小幅回落

对话应用:

如何掌握商业价格谈判英语对话技巧?附实战案例解析-图2

  • Buyer: "Your quote is 10% higher than last year’s contract."
  • Seller: "As you can see from the World Bank data, copper prices have surged by 15%. We’ve absorbed part of the cost increase to maintain our partnership."

关键英语谈判句型与场景

(1) 开场:明确目标与底线

  • 试探对方预算:
    "Could you share your target price range for this order?"
  • 强调己方优势:
    "Our product’s energy efficiency saves 20% operational costs, verified by SGS testing."

(2) 议价阶段:灵活应对

  • 让步技巧:
    "If you commit to a 2-year contract, we can offer a 5% discount."
  • 拒绝不合理报价:
    "I appreciate your offer, but our cost structure doesn’t allow us to go below $45/unit."

(3) 僵局破解:创造共赢

  • 提出替代方案:
    "Instead of lowering the price, would you consider extended payment terms?"
  • 引用行业标杆:
    "Industry leaders like Siemens and GE adopt similar pricing for this technology."

实战案例:2024年跨境采购谈判

背景: 一家欧洲零售商与中国制造商谈判智能家居设备采购价。

对话节选:

如何掌握商业价格谈判英语对话技巧?附实战案例解析-图3

  • Buyer: "Your FOB price is $22/unit, but our market research shows competitors averaging $19."
  • Seller: "Our product includes patented AI sensors (IEEE认证), reducing installation costs by 30%. Here’s a cost-benefit analysis from McKinsey (2024)."
  • Buyer: "Can you match $20 if we order 50,000 units?"
  • Seller: "At that volume, we can offer $20.5 with free technical support—a $3M annual saving for you."

结果: 双方以$20.5/unit达成协议,附加3年售后服务。


避免常见谈判错误

  • 模糊表述: 避免"maybe""I think",改用"Our data indicates…"
  • 忽视文化差异: 中东客户偏好关系导向,欧美客户更注重数据。
  • 未准备BATNA(最佳替代方案): 提前计算最低可接受价格,"Our break-even point is $18/unit."
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