电话预订餐桌的常用表达
电话预订是传统且高效的方式，需注意简洁清晰，以下是典型对话结构：
场景1：基础预订
You: Hello, I’d like to make a reservation for dinner.
Staff: Certainly! For how many people and at what time?
You: A table for four, at 7:30 PM tonight.
Staff: Under what name, please?
You: It’s under “Smith.”
关键句型扩展：
- 询问 availability（空位）:
- “Do you have any tables available for [time]?”
- “Is there a waiting list for [date]?”
- 特殊需求:
- “Could we have a table by the window?”
- “We need a high chair for a toddler.”
注意事项：
- 明确人数、时间、姓名拼写（如“S-M-I-T-H”）。
- 确认餐厅是否需信用卡担保（“Do you require a credit card to hold the reservation?”）。
在线预订的沟通技巧
许多餐厅通过官网或第三方平台（如OpenTable）接受预订，书面表达需更正式。
示例邮件/表单填写：
Subject: Reservation Request for June 10th
Dear [Restaurant Name],
I would like to reserve a table for two on June 10th at 8:00 PM. Please confirm if outdoor seating is available. My contact number is [phone number].
Best regards,
[Your Name]
常见问题应对：
- 收到自动回复时： 若未明确确认，可追加电话联系。
- 修改预订： 使用“I need to change/cancel my reservation for [date].”
现场确认与灵活沟通
即使提前预订，抵达餐厅后仍需确认细节。
场景：到达餐厅
You: Hi, we have a reservation under “Smith” for 7:30 PM.
Host: Welcome! Your table is ready. Follow me, please.
突发情况处理：
- 延迟到达： “We’re running 15 minutes late. Will our table still be held?”
- 人数变动： “Could we switch to a table for six instead of four?”
文化差异与礼仪提示
- 小费文化： 在欧美国家，预订高档餐厅时需注意是否含服务费（“Is service charge included?”）。
- 时间观念： 部分国家（如德国）严格保留座位15分钟，超时可能取消。
- 特殊场合： 若为生日或纪念日，可提一句：“It’s a birthday celebration. Could you arrange a cake?”
实战演练：模拟对话
练习1：电话预订（商务宴请）
You: Good afternoon. I’d like to book a private room for a business dinner next Friday.
Staff: How many guests will there be?
You: Around ten. We prefer a quiet area with a projector.
Staff: I’ll check availability… Yes, we can accommodate that. May I have your company name?
练习2：更改预订（旅行场景）
You: Hi, I made a reservation for tonight, but our flight was delayed. Can we move it to 9:00 PM?
Staff: Let me see… Unfortunately, we’re fully booked at 9. The latest I can hold your table is 8:15.
